Core duties and responsibilities include the following. Other duties may be assigned.

• Process design requests and submit to interior design team.
• Submit design reviews and quote completions to customers for review and signature approval.
• Communicate with departments to ensure design, manufacturing, purchasing and accounting are aware of project requirements.
• Answer customers’ inquiries promptly and keep them informed of order status, project progress (including any changes) and completion date.  Be the customer’s advocate.
• Partner with the shop to verify the progress of the jobs.
• Create a tracking system to communicate progress of project tasks and timelines.
• Communicate in a positive and professional manner when partnering with customers and employees.
• Respond timely to service and warranties for internal and external customers
• Assist in answering phone calls so no inbound calls go to voice mail.
• Manage and prioritize competing demands.  Be flexible to changes and delays.