Privacy Policy
Scope
This Privacy Policy applies to personal information collected through our Site and related communications, including business-to-business (B2B) interactions.Categories of Personal Information We Collect (CPRA Disclosure)
Under the CPRA, we disclose the categories of personal information we collect:| Category | Examples | Collected | Sold/Shared | Retention |
| Identifiers | Name, email, phone number, company name | Yes | No | As needed for business purposes |
| Commercial Information | Project details, inquiries, transaction-related info | Yes | No | As needed for contracts/services |
| Internet Activity | IP address, browser type, pages visited | Yes | No | Up to 24 months |
| Professional Information | Job title, company affiliation | Yes | No | As needed for B2B relationships |
| Inferences | Preferences, interests derived from usage | Limited | No | Up to 24 months |
How We Collect Information
We collect information:- Directly from you (forms, inquiries, communications)
- Automatically (cookies, analytics tools)
- From business interactions (B2B engagements)
Legal Bases for Processing (GDPR)
If you are located in the EEA, UK, or similar jurisdictions, we process your personal data under the following legal bases:- Consent – For cookies, marketing communications
- Contractual Necessity – To respond to inquiries or provide services
- Legitimate Interests – Website improvement, security, business communications
- Legal Obligation – Compliance with applicable laws
How We Use Your Information
We use personal information to:- Respond to inquiries and provide customer support
- Manage project requests and business relationships
- Improve website functionality and user experience
- Conduct analytics and performance monitoring
- Send communications (where permitted)
- Maintain security and prevent fraud
Cookies and Tracking Technologies
What We Use
We use cookies and similar technologies, including:- Strictly necessary cookies (site functionality)
- Analytics cookies (e.g., Google Analytics or similar tools)
- Preference cookies
Cookie Banner & Consent
When you visit our Site, you may be presented with a cookie banner that allows you to:- Accept all cookies
- Reject non-essential cookies
- Customize preferences
Managing Cookies
You can manage cookie preferences via:- Browser settings
- Cookie banner controls
Disclosure of Personal Information (Vendors)
We may disclose personal information to service providers who assist in operating our business, including:
- Website hosting providers
- Analytics providers (e.g., Google Analytics)
- Email and CRM platforms
- IT and security providers
Advertising and Analytics Partners
We use certain third-party technologies that collect information about your interactions with our Site and other websites for analytics and marketing purposes. These include:
- Meta (Facebook Pixel) – used to measure advertising performance, track conversions, and deliver relevant advertisements
- LinkedIn Insight Tag – used for analytics, conversion tracking, and targeted advertising
These technologies may collect information such as:
- IP address
- Browser type and device information
- Pages visited and actions taken on the Site
- Referring URLs and timestamps
These third parties may use this information to:
- Provide analytics and measurement services
- Deliver targeted advertising across platforms
- Improve their advertising products and services
This processing is subject to the respective third parties’ privacy policies.
Under certain privacy laws, including the California Consumer Privacy Act (as amended by CPRA), this type of data disclosure may be considered “sharing” for cross-context behavioral advertising.
SCI does not sell personal information, but may engage in such sharing for legitimate marketing and analytics purposes.
You may opt out of non-essential cookies and tracking technologies through our cookie banner or by using industry opt-out tools such as:
Data Retention
We retain personal information only as long as necessary to fulfill business and legal purposes, including:- Duration of business relationship
- Legal compliance obligations
- Dispute resolution and enforcement
Data Security
We implement appropriate technical and organizational measures to protect personal information. However, no system is completely secure.Your Privacy Rights
California Residents (CPRA)
You have the right to:- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Request correction of inaccurate information
- Limit use of sensitive personal information (if applicable)
- Opt out of sale or sharing (SCI does not sell/share data)
- Non-discrimination for exercising rights
EEA/UK Residents (GDPR)
You have the right to:- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
Business-to-Business (B2B) Data Notice
SCI primarily operates in a B2B environment. Personal information collected in a business context (e.g., work contact details) is used solely for professional and commercial purposes. To the extent permitted by applicable law (including CPRA B2B provisions), certain rights may be limited; however, SCI will honor all legally required rights and protections.International Data Transfers
If you access the Site from outside the United States, your information may be transferred to and processed in the United States. Where required, we implement appropriate safeguards (e.g., standard contractual clauses).Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect data from children.Do Not Track Signals
Our Site does not currently respond to Do Not Track signals.Updates to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date.Contact Us
If you have questions or wish to exercise your rights, contact us: Seating Concepts, Inc. Website: https://scicustom.com/ Email: info@scicustom.com Phone: 815.769.5367Accessibility
If you require this Privacy Policy in an alternative format, please contact us.Shipping Policy
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Orders & Scheduling
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Testimonials
JWA has benefitted collaborating with SCI in many ways: designs have helped us get business by utilizing the skills of the designers to reflect the needs and in the time frame of our customers. SCI has been responsive to our input regarding products and the needs of our customers. (The design of the Pilot mobile booth, and mobile folding booth are examples). Anyone in the furniture business understands problems can occur, but we have found SCI has also been responsive in the remediation/repair/replacement in issues that may have arisen. It has also been helpful that SCI has been flexible when delivery dates change, and in helping us deal with those common occurrences. Perhaps most importantly, SCI seems to be one of those rare companies that appreciate our efforts and the relationship we have formed over the years.
Working with SCI has been an absolute pleasure. Since their inception into the K-12 market they have made a positive impact on students, clients and myself. My clients are extremely happy that their cafeterias are now “Hot Spots” for students. The entire process is efficient from initial renderings to installation.
Your continued support of the brand is unparalleled and incredibly appreciated. Working with you and your company makes doing business fun and exciting. Having a partner for our brand to ensure we hit our goals is valued.